Mike Lanzafame
About Mike Lanzafame
Mike Lanzafame is a Customer Success Engineer at Exabeam, where he has worked since 2022. He previously held positions as a Cyber Intelligence Analyst and Security Engineer II at Paychex between 2020 and 2022, and he earned a Bachelor's degree in Computing Security from the Rochester Institute of Technology.
Current Role at Exabeam
Mike Lanzafame serves as a Customer Success Engineer at Exabeam, a position he has held since 2022. In this role, he focuses on ensuring customer satisfaction and success with Exabeam's security solutions. His responsibilities include providing technical support, onboarding new clients, and assisting with product implementation. His experience in customer success is integral to fostering strong relationships with clients and addressing their security needs.
Previous Experience at Paychex
Prior to his current role, Mike Lanzafame worked at Paychex in various capacities. He began as a Cyber Intelligence Analyst 1 from 2020 to 2021, where he contributed to cybersecurity efforts in the Rochester, New York Metropolitan Area. He then advanced to the position of Security Engineer II, a role he held for one month in 2022. His time at Paychex provided him with valuable experience in cybersecurity and security engineering.
Education in Computing Security
Mike Lanzafame earned a Bachelor of Science degree in Computing Security from the Rochester Institute of Technology. He attended the institution from 2016 to 2020, where he gained foundational knowledge and skills in cybersecurity principles, practices, and technologies. His education has equipped him with the expertise necessary for his roles in the cybersecurity field.
Professional Background
Mike Lanzafame has a professional background centered around cybersecurity and customer success. His career began with a focus on cyber intelligence, followed by roles in security engineering. His transition to a customer success role at Exabeam reflects his commitment to enhancing client experiences and ensuring the effective use of security solutions. His diverse experience contributes to his understanding of both technical and customer-oriented aspects of the industry.