Narayan Sathyamurthy
About Narayan Sathyamurthy
Narayan Sathyamurthy is a Manager with over 16 years of experience in technology leadership, currently working at Exabeam since 2022. He has held various roles in notable companies such as Nokia, American Express, and Infosys, with a strong focus on cloud services and IT service delivery.
Current Role at Exabeam
Narayan Sathyamurthy has been serving as a Manager at Exabeam since 2022. In this role, he operates in a remote capacity, leveraging his extensive experience in technology leadership. His responsibilities include overseeing cloud services and managing applications hosted in cloud infrastructure, ensuring efficient service delivery and operational support.
Previous Experience at Nokia
Narayan Sathyamurthy worked at Nokia as an Incident Manager from 2010 to 2011 for a duration of 11 months. His role was based in Bangalore, where he focused on incident management processes, contributing to the stability and reliability of services during his tenure.
Service Delivery Management at American Express
From 2017 to 2021, Narayan Sathyamurthy held the position of Service Delivery Manager at American Express in the Phoenix, Arizona area. Over four years, he was responsible for managing service delivery operations, ensuring that services met performance standards and customer expectations.
Educational Background in Engineering
Narayan Sathyamurthy studied Electrical and Electronics Engineering at Dayanand Sagar College of Engineering in Bangalore, India. He completed his Bachelor of Engineering (B.Eng.) from 2000 to 2004, laying a strong foundation for his career in technology and management.
Expertise in ITIL and Process Improvement
Narayan Sathyamurthy possesses expertise in the ITIL framework, particularly in Incident Management, Problem Management, and Change Management processes. He has a strong background in Process Planning & Implementation, Transitioning & Transformation, and Service Delivery, with a focus on continual service improvement of IT processes.