Sean Green
About Sean Green
Sean Green serves as the Director of Global Technical Alliances at Exabeam, leveraging his extensive background in technical support and engineering. He has built strong relationships with enterprise-level customers and has a solid educational foundation in Biology.
Work at Exabeam
Sean Green has served as the Director of Global Technical Alliances at Exabeam since 2019. In this role, he is responsible for developing strategic partnerships and alliances that enhance the company's technical capabilities. His focus includes fostering relationships with enterprise-level customers and partners, ensuring high-level technical support, and facilitating collaboration across teams. Green's leadership in this position has contributed to the growth and effectiveness of Exabeam's global technical initiatives.
Previous Experience at LogRhythm
Before joining Exabeam, Sean Green worked at LogRhythm as an Advanced Support Services Engineer from 2017 to 2019. During his tenure in Boulder, Colorado, he played a significant role in resolving complex technical issues related to LogRhythm's Security Information and Event Management (SIEM) solutions, Network Monitor, Microsoft SQL, Windows Server, and Linux. His responsibilities included providing high-level technical support and mentoring Tier I engineers, enhancing the overall support services offered by the company.
Technical Support Background
Sean Green's technical support career began at Venture 3 Systems LLC, where he worked as a Technical Support Technician from 2014 to 2017 in Hatfield, PA. His role involved providing technical assistance and support to clients, which laid the foundation for his future positions. Additionally, he served as Operations Manager at Luggage Online for a brief period in 2013, where he managed operational processes and customer service.
Education and Expertise
Sean Green studied Biology at Rowan College at Burlington County from 2008 to 2011, achieving a degree in the field. He also attended Immaculata University for a year in 2007, where he pursued a similar course of study. His educational background in biology complements his technical expertise, particularly in understanding complex systems and processes within technical environments.
Training and Documentation Initiatives
In his various roles, Sean Green has demonstrated a commitment to knowledge sharing and training. He has led company-wide training sessions focused on troubleshooting and understanding different roles within organizations. Additionally, he has created internal and external documentation, including Standard Operating Procedures (SOPs) and knowledge articles, to support ongoing learning and operational efficiency.