Susmitha Dandu
About Susmitha Dandu
Susmitha Dandu is a Technical Engagement Manager at Exabeam, where she has worked since 2021. With a background in engineering and training, she has held various roles in the cybersecurity field, including positions at Palo Alto Networks.
Work at Exabeam
Susmitha Dandu has been serving as a Technical Engagement Manager at Exabeam since 2021. In this role, she focuses on enhancing customer engagement and ensuring successful implementation of Exabeam's security solutions. Prior to her current position, she worked as a Deployment Project Manager at Exabeam from 2019 to 2021. During her tenure, she facilitated training programs centered on Exabeam use cases and product offerings, contributing to the knowledge enhancement of both internal teams and external stakeholders.
Previous Experience at Palo Alto Networks
Before joining Exabeam, Susmitha Dandu held multiple roles at Palo Alto Networks. She worked as a Remote Services Engineer from 2012 to 2014 and transitioned to a Professional Services Engineer from 2014 to 2017. In these positions, she was involved in delivering technical support and services to clients. Following this, she served as a Professional Services Program Manager from 2017 to 2019, where she managed various projects aimed at improving service delivery and customer satisfaction.
Internship at Bharat Sanchar Nigam Limited
Susmitha Dandu began her professional journey with an internship at Bharat Sanchar Nigam Limited in 2010. This internship lasted for four months and took place in the Hyderabad Area, India. It provided her with foundational experience in the telecommunications sector, contributing to her technical skills and understanding of service delivery.
Education and Expertise
Susmitha Dandu earned a Master of Science (MS) degree in Computer Science from Monmouth University, where she studied from 2010 to 2012. Her educational background has equipped her with a strong technical foundation, which she has applied throughout her career in various engineering and management roles.
Training and Enablement Programs
Throughout her career, Susmitha Dandu has designed and executed training and enablement programs aimed at enhancing product knowledge among strategic partners. She has assessed knowledge gaps and built targeted programs to address these gaps, ensuring that both internal and external stakeholders are well-informed about the products and services offered by the companies she has worked with.