Victoria Yanochkina
About Victoria Yanochkina
Victoria Yanochkina is a Support Engineer at Exadel, where she has worked since 2015. She has previous experience in various roles at Itransition, including Help Desk Operator, Help Desk Lead Administrator, and Help Desk Administrator.
Work at Exadel
Victoria Yanochkina has been employed at Exadel as a Support Engineer since 2015. In this role, she is responsible for providing technical support and troubleshooting assistance to clients. Her tenure at Exadel spans over nine years, during which she has developed expertise in addressing customer inquiries and resolving technical issues efficiently.
Previous Experience at Itransition
Before joining Exadel, Victoria Yanochkina worked at Itransition, where she held multiple positions. She began as a Help Desk Operator from 2011 to 2012, providing initial support to users. She then advanced to Help Desk Lead Administrator from 2013 to 2015, overseeing a team and managing support operations. Prior to that, she served as a Help Desk Administrator for six months in 2012.
Education and Expertise
Victoria Yanochkina studied at Белорусский Государственный Университет Культуры и Искусств, where she earned a degree in Менеджмент социо-культурной сферы. Her education spanned from 2007 to 2012, equipping her with knowledge and skills relevant to her career in support engineering and management.
Career Progression
Victoria Yanochkina's career has shown a steady progression in the field of technical support. Starting as a Help Desk Operator, she quickly moved up the ranks at Itransition, gaining valuable experience that contributed to her current role at Exadel. Her journey reflects a commitment to professional growth and development in the support engineering domain.