Aiden Campbell
About Aiden Campbell
Aiden Campbell is an Account Manager at ExaGrid, with a background in customer service and sales across various sectors including Technology and Property Insurance. He has held multiple roles in reputable companies, including Enservio and Dell Technologies, and holds a Bachelor of Science in Entrepreneurship from the University of Massachusetts Lowell.
Current Role at ExaGrid
Aiden Campbell currently serves as an Account Manager at ExaGrid, a position he has held since 2023. He is based in Marlborough, Massachusetts. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His work involves collaborating with various teams to enhance the visibility of the organization and improve customer experiences.
Previous Experience at Enservio
Before joining ExaGrid, Aiden worked at Enservio as a Customer Experience Executive from 2021 to 2023. During his two years in this role, based in Canton, Massachusetts, he focused on enhancing customer interactions and ensuring a high level of service. His efforts contributed to building trust and long-term relationships with clients.
Professional Background in Technology and Customer Service
Aiden has a diverse professional background that includes roles in sales, account management, and customer service across various sectors, including Technology, SaaS, and Property Insurance. His experience includes positions at Dell Technologies, where he worked as an Emerging Technologies Specialist and later as a Customer Education Account Manager. He also served as a Premier Account Manager at Granite Telecommunications.
Educational Background in Entrepreneurship
Aiden studied at the University of Massachusetts Lowell, where he earned a Bachelor of Science (B.S.) in Entrepreneurship/Entrepreneurial Studies from 2012 to 2016. His education provided him with foundational knowledge in business practices and entrepreneurship, which he applies in his professional roles.
Early Career and Internships
Aiden's early career includes various roles that contributed to his skill set. He worked as a Crew member at Universal Property Management for three months in 2016 and completed internships at MassNightly and Ame & Lulu. These experiences helped him develop a strong understanding of customer service and operational processes.