Bruce Stamper
About Bruce Stamper
Bruce Stamper is a Senior Customer Support Engineer with extensive experience in resolving customer issues in mission-critical environments. He has worked for notable companies such as Fujitsu America and Amdahl Corp., and currently serves at ExaGrid, specializing in Sparc and Intel-based servers and storage products.
Work at ExaGrid
Bruce Stamper has been employed at ExaGrid as a Senior Customer Support Engineer since 2016. In this role, he provides technical support and solutions for customers utilizing ExaGrid's systems. His expertise includes addressing customer inquiries and resolving issues related to data storage and backup solutions. Bruce's experience in mission-critical environments enhances his ability to deliver effective support to clients.
Previous Experience at Fujitsu America
Before joining ExaGrid, Bruce Stamper worked at Fujitsu America for 20 years as an Enterprise Systems Support Specialist from 1995 to 2015. He was based in Greater Boston but provided support to customers globally. His role involved resolving complex customer problems and developing detailed action plans in high-pressure, 24x7 operational settings.
Background in Customer Support Engineering
Bruce Stamper has a solid background in customer support engineering, having worked at Amdahl Corp. in various capacities. He served as a Customer Service Engineer for Enterprise Systems Support from 1989 to 1995 and as a Systems Test Engineer for Enterprise Systems from 1985 to 1989. His extensive experience in these roles has equipped him with the skills necessary to support a wide range of enterprise systems.
Education and Expertise
Bruce Stamper studied at DeVry Institute of Technology, where he earned a Bachelor of Science in Electronics Engineering Technology (BSEET) from 1980 to 1983. His educational background provides a strong foundation for his technical expertise, particularly in supporting Sparc and Intel-based servers and storage products.
Networking and Professional Engagement
Bruce actively engages in professional networking as a LinkedIn Open Networker (LION). He welcomes invitations to connect with industry professionals, which allows him to expand his network and share insights with recruiters, HR managers, and hiring managers. This engagement reflects his commitment to staying connected within the industry.