Hasan Atasoy
About Hasan Atasoy
Hasan Atasoy is a Senior Customer Support Engineer with extensive experience in IT and customer support roles across various companies, including Dell Technologies and Borsa İstanbul. He possesses strong technical knowledge in areas such as clustering, SAN technologies, and IT security, and holds a Bachelor's degree in Mathematics from Boğaziçi University.
Current Role at ExaGrid
Hasan Atasoy serves as a Senior Customer Support Engineer at ExaGrid, a position he has held since 2023. His role involves providing technical support and solutions to customers, ensuring optimal performance of ExaGrid's products. He operates remotely from Istanbul, Turkey, and applies his extensive experience in customer support and engineering to enhance client satisfaction.
Previous Experience at Dell Technologies
At Dell Technologies, Hasan held two positions. He worked as a Senior Engineer in Customer Support from 2018 to 2022, where he focused on resolving customer issues and improving service delivery in Istanbul, Turkey. Later, he transitioned to the role of Principal Engineer in Professional Services from 2022 to 2023, contributing to advanced technical projects and customer solutions.
Background in Information Systems
Hasan has a diverse background in information systems, having worked at Borsa İstanbul as a System and Database Service Manager from 2013 to 2016. In this role, he managed system operations and database services. He also held the position of Infrastructure Services Team Manager at Treo Bilgi Teknolojileri for six months in 2016, overseeing infrastructure projects.
Education and Expertise
Hasan Atasoy earned a Bachelor of Science degree in Mathematics from Boğaziçi University. His educational background complements his extensive professional experience in IT, particularly in areas such as clustering, SAN technologies, backup, and disaster recovery solutions. He possesses strong architectural knowledge in client/server technology and networking systems.
Career in IT and Engineering
Hasan's career spans over two decades in the IT and engineering sectors. He has held various roles, including Account Support Manager at Hewlett-Packard and Unix System Consultant at Avea. His experience includes providing comprehensive project implementations for enterprise environments across sectors such as banking, telecommunications, and government.