Jonathan Bush
About Jonathan Bush
Jonathan Bush is a Senior Customer Support Engineer at ExaGrid, where he has worked since 2017. He has over two decades of experience in various engineering and support roles, primarily at EMC.
Work at ExaGrid
Jonathan Bush has served as a Senior Customer Support Engineer at ExaGrid since 2017. In this role, he is responsible for providing technical support and ensuring customer satisfaction. His experience in customer support and engineering contributes to the effective resolution of client issues and the enhancement of service delivery.
Previous Experience at EMC
Before joining ExaGrid, Jonathan Bush held various positions at EMC. He worked as a Principal Software Quality Engineer from 2012 to 2014, focusing on software quality assurance. Prior to that, he served as a Senior Software Quality Engineer from 2007 to 2012, and as a Senior Engineer in Service Readiness from 2002 to 2007. His career at EMC began as a Software Support Specialist from 1996 to 2000, followed by a role as Technical Support Engineer II from 2000 to 2002.
Education and Expertise
Jonathan Bush earned a Bachelor of Science in Business Administration from Ithaca College. His educational background supports his roles in customer support and engineering, providing a foundation in both technical and business principles.
Career Timeline
Jonathan Bush's career spans several roles primarily at EMC before his current position at ExaGrid. He began his tenure at EMC in 1996 and progressed through various engineering and support roles, culminating in his position as Principal Software Quality Engineer. His extensive experience in software quality and customer support reflects a commitment to technical excellence.