Paul Doucette
About Paul Doucette
Paul Doucette serves as the Director of Customer Support Services at ExaGrid Systems, a position he has held since 2012. He previously worked for 18 years at EMC as a Senior Manager in Technical Support.
Work at ExaGrid
Paul Doucette has served as the Director of Customer Support Services at ExaGrid Systems since 2012. In this role, he oversees the customer support operations, ensuring that clients receive effective assistance and solutions. His tenure at ExaGrid spans over 12 years, during which he has contributed to enhancing customer satisfaction and support efficiency in Westboro, Massachusetts.
Previous Experience at EMC
Before joining ExaGrid, Paul Doucette worked at EMC for 18 years, where he held the position of Senior Manager in Technical Support. His responsibilities included managing technical support teams and developing strategies to improve service delivery. His extensive experience at EMC laid the foundation for his current role in customer support services.
Career Overview
Paul Doucette has a robust career in customer support and technical services, with over 30 years of experience in the industry. His career path includes significant roles at both ExaGrid and EMC, where he has developed expertise in managing customer support operations and technical support teams.
Location and Work Environment
Paul Doucette is based in Westboro, Massachusetts, where he works at ExaGrid Systems. The location is known for its technology-focused environment, which supports his role in customer support services. The region provides a conducive atmosphere for collaboration and innovation in the tech industry.