Gerardo Abihaggle

Service Delivery Manager @ Exasol

About Gerardo Abihaggle

Gerardo Abihaggle is a Service Delivery Manager with extensive experience in IT service management, particularly in Oracle database administration and Unix/Linux systems. He has worked for various companies, including Exasol, Vanderlande Industries, and Sopra Group, and holds certifications in ITIL and Oracle technologies.

Current Role at Exasol

Gerardo Abihaggle has been serving as a Service Delivery Manager at Exasol since 2019. In this role, he is responsible for overseeing the delivery of IT services, ensuring that client needs are met efficiently. His experience in managing service delivery enhances client satisfaction and operational performance.

Previous Experience in IT

Before joining Exasol, Gerardo held several significant positions in the IT sector. He worked at Tenea Tecnologías - Hewlett-Packard CDS as an Oracle DBA and Unix/Linux Systems Administrator from 2005 to 2008. He then served as a Senior Oracle DBA and Team Manager at Sopra Group from 2008 to 2012. Additionally, he worked at Vanderlande Industries as an Infrastructure Service Engineer from 2013 to 2017.

Educational Background

Gerardo studied Computer Engineering at the University of Mendoza from 1993 to 2000, gaining theoretical and practical knowledge in Electronics and Computer Science. He furthered his education at Oracle University, where he achieved the Oracle9i Database Administrator Certified Associate (OCA) certification in 2005.

Certifications and Skills

Gerardo is certified in ITIL 4 Foundation, which reflects his commitment to IT service management best practices. He possesses advanced skills in data analysis and programming with Python. His expertise includes managing high-pressure 24/7 production environments and implementing high availability and disaster recovery solutions using Oracle technologies.

Technical Expertise

Gerardo has a strong background in Unix/Linux systems, including HP UX, Solaris, Red Hat Linux, and SuSE Linux. He is experienced in Oracle performance tuning and optimization across multiple versions, from Oracle 8i to Oracle 12c. His technical skills also encompass Oracle technologies such as ASM, Oracle RMAN, Oracle Dataguard, and Oracle GoldenGate.

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