Susan Buckley
About Susan Buckley
Susan Buckley is a Technical Writer with extensive experience in the field, currently employed at Exasol since 2021. She has a background that includes roles at Microsoft and various contract positions, contributing to product localization and user experience enhancement.
Work at Exasol
Susan Buckley has been employed at Exasol as a Technical Writer since 2021. In this role, she focuses on creating clear and concise documentation to support the company's data analytics platform. Her responsibilities include collaborating with product teams to understand features and functionalities, ensuring that documentation meets user needs. Buckley leverages her extensive background in technical writing to enhance the user experience for Exasol's clients.
Previous Experience in Technical Writing
Before joining Exasol, Susan Buckley held various technical writing positions. She worked at Steyer Content as a Contract Technical Writer for Microsoft from 2010 to 2012. Prior to that, she was a Contract Technical Writer at Aquent for Microsoft from 2007 to 2009. Her experience also includes a six-year tenure as a Lead Technical Writer at Microsoft from 1999 to 2005, where she contributed to product documentation and localization efforts.
Education and Expertise
Susan Buckley studied at Iowa State University, where she earned a Bachelor of Arts degree in Philosophy and Journalism from 1983 to 1988. She later attended the University of Washington, obtaining a Certificate in Creative Writing in 2003. Her educational background complements her technical writing skills, enabling her to produce high-quality documentation. Buckley also has hands-on experience with resource files, bug tracking software, and various technical tools.
Background in Training and Writing
Susan Buckley has a diverse background in training and writing. She worked as a Training/Writing Specialist at Blue Cross/Blue Shield of Iowa from 1992 to 1996, where she developed training materials and documentation. Additionally, she served as a Contract Technical Writer at WASSER Studios from 1997 to 1999, further enhancing her expertise in technical communication.
Project Management Experience
In her career, Susan Buckley has gained experience in project management. She has created schedules and managed teams to ensure timely completion of documentation projects. Her project management skills are complemented by her technical writing expertise, allowing her to effectively coordinate with cross-functional teams and enhance the overall quality of documentation.