Heather Daw
About Heather Daw
Heather Daw serves as the Vice President of Account Management at Exchange Solutions, where she has worked for 22 years. She is known for her expertise in program design, customer experience, and managing cross-functional teams for national projects.
Work at Exchange Solutions
Heather Daw has served as Vice President of Account Management at Exchange Solutions since 2002. In this role, she leads high-performing teams and focuses on driving operational excellence. Her responsibilities include managing cross-functional teams to execute national-level projects effectively. Daw has been instrumental in aligning client, vendor, and internal objectives to deliver complex initiatives that meet organizational goals.
Education and Expertise
Heather Daw studied at Wilfrid Laurier University, where she earned a Bachelor of Business Administration (BBA) with Honours. Her educational background provides a strong foundation for her expertise in program design and customer experience design. With over 15 years of experience in the loyalty and payment space, she has developed specialized skills in campaign management and digital marketing.
Background
Heather Daw has a robust background in operational excellence and process engineering. Her career spans over 22 years, with a significant focus on managing large-scale technology implementations. This experience has equipped her with the ability to lead teams effectively and drive successful project outcomes across various sectors.
Achievements
Throughout her tenure at Exchange Solutions, Heather Daw has been recognized for her ability to deliver complex initiatives that align with both client and organizational objectives. Her leadership in managing cross-functional teams has contributed to the successful execution of national-level projects, showcasing her commitment to operational excellence.