Jennifer Small
About Jennifer Small
Jennifer Small is a Senior Human Resources Business Partner at Exchange Solutions in Toronto, Ontario, where she has worked since 2022. She has extensive experience in HR management, specializing in employee engagement, immigration issues, and international mergers and acquisitions.
Work at Exchange Solutions
Jennifer Small has been serving as the Senior Human Resources Business Partner at Exchange Solutions since 2022. In this role, she collaborates with managers and employees to address immigration issues and enhance employee engagement. Her responsibilities include planning events that foster a positive workplace culture. Based in Toronto, Ontario, Canada, she has contributed to the organization for two years.
Previous Experience at benefitsConnect Canada
Prior to her current role, Jennifer Small worked at benefitsConnect Canada as the Director of Operations from 2018 to 2022. During her four-year tenure, she specialized in international mergers and acquisitions, change management, and communication. Her leadership involved promoting effective HR programs related to labor relations, employee grievances, and human rights complaints.
Career Background in Human Resources
Jennifer Small has a diverse background in human resources, having held several key positions. She worked as a Senior HR Advisor at Novell from 2006 to 2010, where she developed and executed full life-cycle recruitment processes. Subsequently, she served as the Human Resources Leader at BlueCat for 11 months in 2013-2014, and as the Director of Human Resources at Q4 Inc from 2014 to 2018. In these roles, she managed payroll, benefits, retirement programs, and compliance across Canadian, US, and international operations.
Expertise in HR Programs and Solutions
Jennifer Small has extensive expertise in implementing HRMS solutions and establishing best practices within human resources. Her experience includes providing strategic direction for HR programs that address labor relations, employee grievances, and human rights complaints. She has a proven track record in managing complex HR functions and promoting effective communication within organizations.