Lawrence Richardson

EVP, Customer Engagement @ Exchange Solutions

About Lawrence Richardson

Lawrence Richardson serves as the Executive Vice President of Customer Engagement at Exchange Solutions Inc., where he has worked since 2005. He has extensive experience in real-time consumer engagement and loyalty management, having previously served on the Advisory Board of Payments eXchange from 2011 to 2014.

Work at Exchange Solutions

Lawrence Richardson serves as the Executive Vice President of Customer Engagement at Exchange Solutions Inc. since 2005. In this role, he has played a key part in developing and implementing customer engagement strategies that align with client goals. His focus on real-time consumer engagement and loyalty management solutions has contributed significantly to the company's success in these areas.

Previous Experience at Payments eXchange

Prior to his current role, Lawrence Richardson was an Advisory Board Member at Payments eXchange from 2011 to 2014. During his three-year tenure, he provided insights and guidance that supported the organization's strategic initiatives.

Education and Expertise

Lawrence Richardson earned a Bachelor of Science degree in Biological Sciences from the University of Guelph, where he studied from 1986 to 1990. His educational background complements his expertise in real-time consumer engagement and loyalty management solutions, which he has applied throughout his career.

Background in Customer Engagement

With over 18 years of experience, Lawrence Richardson has a strong background in mentoring and managing teams focused on customer engagement. His leadership in this area has been crucial in driving effective customer engagement strategies and fostering team development.

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