Cesareo Rivera
About Cesareo Rivera
Cesareo Rivera is a Loss Mitigation Manager at Exeter Finance, where he has worked since 2020. He has a strong background in credit and collections management, with a proven ability to reduce bad debt write-offs and build effective teams.
Work at Exeter Finance
Cesareo Rivera has served as the Loss Mitigation Manager at Exeter Finance since 2020. In this role, he has focused on reducing bad debt write-offs through strategic process improvements. His tenure at Exeter Finance has been marked by his ability to build cohesive teams that excel in customer service and account management.
Previous Experience in Financial Services
Before joining Exeter Finance, Cesareo Rivera worked at Collinson as the Bilingual Regional Contact Center Manager for Member Services in The Americas from 2019 to 2020. He also held the position of Collections Supervisor at The Neiman Marcus Group from 2007 to 2019, where he managed collections processes for twelve years. Additionally, he served as Collections Manager at Equity Residential from 2004 to 2007, overseeing collections operations for three years.
Education and Expertise
Cesareo Rivera studied Criminal Justice at the University of North Texas, where he earned a Bachelor of Science degree from 1994 to 1998. He also attended Texas State University for one year in 1993. His educational background supports his expertise in credit and collections management, where he demonstrates high ethical standards and performance.
Skills in Communication and Team Management
Cesareo Rivera is recognized for his strong communication and negotiation skills within the financial services industry. He has a reputation for being a self-starter and fast learner, particularly in call center management. His ability to build and lead teams has contributed to his success in enhancing customer service and account management.