Courtney Chappell
About Courtney Chappell
Courtney Chappell is a Collections Manager with a background in finance and collections. She studied at Texas Woman's University and El Centro College, and has worked at Exeter Finance since 2018, previously serving as a team lead at Santander Consumer USA from 2013 to 2018.
Work at Exeter Finance
Courtney Chappell has served as the Collections Manager at Exeter Finance since 2018. In this role, she oversees the collections process, ensuring efficient management of accounts and adherence to company policies. Her responsibilities include leading a team, developing strategies for debt recovery, and improving overall collection performance. Under her management, the collections department aims to enhance customer relations while optimizing recovery rates.
Previous Experience at Santander Consumer USA
Before joining Exeter Finance, Courtney Chappell worked at Santander Consumer USA from 2013 to 2018 as a Team Lead. In this position, she was responsible for supervising a team and managing collections activities. Her experience at Santander provided her with valuable insights into the consumer finance sector and equipped her with skills necessary for effective team leadership and operational management.
Education at Texas Woman's University
Courtney Chappell pursued her studies at Texas Woman's University. While specific details about her degree are not provided, her education has contributed to her professional development and expertise in her field.
Associate Degree from El Centro College
Courtney Chappell achieved an Associate of Arts degree from El Centro College, studying from 2016 to 2018. This academic background has laid the foundation for her career in finance and collections management, providing her with essential skills and knowledge applicable to her roles in the industry.