David Dalton
About David Dalton
David Dalton serves as the Vice President of Contact Center Solutions at Exeter Finance, a position he has held since 2018. He has over two decades of experience in various roles related to contact center operations and telecommunications.
Work at Exeter Finance
David Dalton has served as the Vice President of Contact Center Solutions at Exeter Finance since 2018. In this role, he oversees the development and implementation of strategies to enhance customer service and operational efficiency within the contact center. His leadership focuses on optimizing processes and leveraging technology to improve customer interactions.
Previous Experience in Contact Center Management
Before joining Exeter Finance, David Dalton held several positions that contributed to his expertise in contact center management. He worked at Triad Financial as the Contact Center Applications Manager from 2007 to 2010, where he managed applications related to contact center operations. He also served as the Sr. Network Operations and Facilities Manager at Elevate from 2014 to 2018, overseeing network operations in the Dallas/Fort Worth area.
Career Background in Telecommunications and Infrastructure
David Dalton's career in telecommunications began at Americredit, where he worked as Telecommunications Specialist III from 1997 to 2007 for ten years. He later transitioned to Think Finance, serving as Infrastructure Manager from 2010 to 2014. These roles provided him with a solid foundation in telecommunications and infrastructure management, which he has applied throughout his career.
Education and Professional Development
Details regarding David Dalton's formal education and professional development are not provided. However, his extensive experience in contact center solutions, telecommunications, and infrastructure management demonstrates a commitment to continuous learning and professional growth in his field.