Frank Arthur Iii
About Frank Arthur Iii
Frank Arthur III is an Application Support Analyst at Exeter Finance in Texas, where he has worked since 2018. He possesses over ten years of experience in IT support, holds multiple certifications, and has a strong educational background in Computer Science.
Work at Exeter Finance
Frank Arthur III has been employed at Exeter Finance as an Application Support Analyst since 2018. In this role, he is responsible for providing technical support and ensuring the smooth operation of applications used within the company. His tenure at Exeter Finance spans six years, during which he has contributed to maintaining system integrity and supporting user needs in Texas.
Education and Expertise
Frank holds multiple educational qualifications in the field of Computer Science and Information Technology. He studied at Dallas College Mountain View Campus and Tarrant County College, where he earned an Associate Degree in Computer Science - Information Technology Support. He has also pursued studies at Texas A&M University and The University of Texas at Arlington. His certifications include Microsoft Certified System Administrator (MCSA) and HDI Desktop Support Technician, showcasing his expertise in system administration and technical support.
Background
Frank has a diverse professional background with over ten years of experience in IT support roles. Prior to joining Exeter Finance, he worked at Saxon Mortgage for nine years as an Application Support Analyst. His career also includes positions as an IT System Specialist at Verizon and as a Contractor at TEKsystems, where he provided IT service desk support. His early career involved technical support roles at CDI Corporation and various other organizations.
Technical Skills and Proficiencies
Frank possesses a strong proficiency in network administration, with expertise in TCP/IP components, routers, switches, and wireless devices. He has extensive experience in hardware support, including maintenance, replacement, and equipment procurement. His software knowledge encompasses various operating systems such as Windows 7, XP, Vista, and Server 2003, as well as applications like Active Directory and Exchange 2003. Additionally, he has been ITIL trained and has experience in change management and project management.
Achievements and Community Involvement
Frank achieved the rank of Eagle Scout, which reflects his leadership skills and commitment to community service. This accomplishment highlights his dedication to personal development and his ability to lead and inspire others in community initiatives.