Hannah Wilson
About Hannah Wilson
Hannah Wilson is the Manager of Policies and Procedures at Exeter Finance, where she has worked since 2019. With extensive experience in mortgage servicing and technical writing, she has held various roles in the industry, including positions at Caliber Home Loans, Nationstar Mortgage, and The Money Source Inc.
Current Role at Exeter Finance
Hannah Wilson serves as the Manager of Policies and Procedures at Exeter Finance. She has held this position since 2019, contributing to the development and implementation of practical solutions to process roadblocks. Her role involves overseeing policy creation and ensuring compliance with industry standards, which enhances operational efficiency within the organization.
Previous Experience in Policies and Procedures
Prior to her current role, Hannah worked at Exeter Finance as a Policies and Procedures Analyst III for 11 months in 2018. She also held the position of Senior Policy and Procedure Analyst at The Money Source Inc. for 2 months in 2018. Her experience in these roles has equipped her with a comprehensive understanding of policy development and procedural analysis.
Technical Writing Background
Hannah has a solid background in technical writing, having worked as a Technical Writer III at Caliber Home Loans, Inc. from 2016 to 2018 and as a Technical Writer/Editor at Nationstar Mortgage from 2014 to 2016. Her expertise in technical writing is complemented by her strong background in mortgage servicing, enhancing her editing capabilities and attention to detail.
Educational Qualifications
Hannah Wilson earned a Bachelor of Arts (BA) in English with a focus on Technical Writing from the University of North Texas. She studied there from 2007 to 2011, which provided her with foundational skills in writing and communication that are essential in her professional roles.
Career Progression in Mortgage Services
Hannah's career in the mortgage industry includes various roles that have contributed to her expertise. She worked as a Foreclosure Prevention Specialist at Nationstar Mortgage from 2012 to 2014, where she developed skills in client relations and problem resolution. This diverse experience in mortgage servicing has informed her approach to policy and procedure management.