Lori Watts
About Lori Watts
Lori Watts serves as the Director of Shared Services at Exeter Finance in Irving, TX, a position she has held since 2017. With a background in technology support and management, she has over 15 years of experience in various roles within the industry.
Work at Exeter Finance
Lori Watts has served as the Director of Shared Services at Exeter Finance since 2017. In this role, she is responsible for overseeing various operational functions and ensuring efficient service delivery within the organization. Her tenure at Exeter Finance spans seven years, during which she has contributed to the company's growth and operational effectiveness. Exeter Finance is located in Irving, TX, where Watts has been instrumental in implementing processes that enhance service quality and support the company's strategic objectives.
Previous Experience at Santander Consumer USA Inc.
Before joining Exeter Finance, Lori Watts worked at Santander Consumer USA Inc. for a total of seven years. She held multiple positions, starting as a Desktop Support Analyst from 2008 to 2010, followed by a role as Distributed Systems Support Manager from 2010 until 2017. In these positions, she managed technical support operations and contributed to the development of IT systems that improved service delivery and user experience.
Career at Carter & Burgess
Lori Watts began her career at Carter & Burgess, where she worked from 2001 to 2005. During her four years there, she held the position of Support Manager, overseeing support operations in the Dallas/Fort Worth area. Additionally, she served as the Business Technology Assets and Project Manager from 2005 to 2007, where she managed technology projects and asset management initiatives. Her experience at Carter & Burgess laid a strong foundation for her future roles in IT management.
Education and Expertise
Lori Watts earned her Bachelor's degree in Information Systems from The University of Texas at Arlington, completing her studies from 1993 to 1996. Prior to this, she obtained an Associate of Arts (A.A.) degree in Liberal Arts and Sciences from Tarrant County, where she studied from 1990 to 1993. Her educational background provides her with a solid understanding of both technical and managerial aspects of information systems, which she applies in her current and previous roles.