Maria Mireles
About Maria Mireles
Maria Mireles serves as a Senior Collector at Exeter Finance, where she has worked since 2017, specializing in managing delinquent accounts. With prior experience at Wingspan Portfolio Advisors and Santander Consumer USA, she focuses on minimizing losses through effective payment collection and repossession prevention.
Work at Exeter Finance
Maria Mireles has been employed at Exeter Finance as a Senior Collector since 2017. In this role, she specializes in managing accounts that are over 81 days delinquent. Her primary focus is on minimizing losses through effective repossession prevention and payment collection strategies. She collaborates with national vendors to locate vehicles, ensuring that all actions comply with state laws. Maria is responsible for sending cure and acceleration letters, which requires adherence to regulatory requirements. Her daily tasks include reviewing accounts to manage payments, repossession assignments, and holds.
Previous Experience in Financial Services
Before joining Exeter Finance, Maria Mireles worked at Santander Consumer USA as an Account Manager from 2014 to 2017. In this position, she developed skills in account management and customer service. Prior to that, she was employed at Wingspan Portfolio Advisors as Process Support for one year, from 2013 to 2014. This experience contributed to her understanding of the financial services industry and prepared her for her current role.
Specialization in Account Management
Maria Mireles specializes in handling accounts that are significantly delinquent, specifically those over 81 days past due. Her expertise lies in minimizing financial losses through strategic repossession prevention and effective payment collection. She demonstrates strong organizational skills by reviewing accounts daily to manage various aspects, including payments, repossession assignments, and holds.
Regulatory Compliance and Vendor Management
In her role as Senior Collector, Maria Mireles is responsible for ensuring compliance with regulatory requirements. She sends cure and acceleration letters as part of her duties, which requires a thorough understanding of the legal frameworks governing debt collection. Additionally, she works with national vendors to locate vehicles, which involves coordinating efforts while adhering to state laws.