Yolanda Morales
About Yolanda Morales
Yolanda Morales is a Third Party Risk Manager with extensive experience in vendor management and customer service. She has worked at Exeter Finance since 2018 in various roles and previously held a position at Santander Consumer USA.
Work at Exeter Finance
Yolanda Morales has held multiple positions at Exeter Finance since joining the company. She currently serves as the Third Party Risk Manager, a role she has occupied since 2021. Prior to this, she worked as a Business Operations Manager for eight months in 2019, followed by a position as Vendor Support Manager from 2018 to 2019. Additionally, she was a Customer Service Manager from 2020 to 2021. Her diverse roles at Exeter Finance demonstrate her extensive experience in managing operations and vendor relationships.
Previous Experience at Santander Consumer USA
Before her tenure at Exeter Finance, Yolanda Morales worked at Santander Consumer USA. She served as a Customer Service Manager from 2011 to 2016, gaining five years of experience in customer service operations. She later transitioned to the role of Offshore Vendor Manager from 2016 to 2018, where she managed vendor relationships in the Dallas/Fort Worth area for two years. Her experience at Santander Consumer USA contributed to her expertise in vendor management and customer service.
Education and Expertise
Yolanda Morales earned a Bachelor of Science (B.S.) degree in Criminal Justice from Colorado Technical University. She studied at the university from 2006 to 2008. Her educational background provides her with a foundational understanding of risk management and compliance, which is essential for her current role as Third Party Risk Manager.
Career Progression
Yolanda Morales has demonstrated a clear career progression in the finance and customer service sectors. Starting her career at Santander Consumer USA, she developed her skills in customer service before moving into vendor management. Her transition to Exeter Finance allowed her to take on various managerial roles, culminating in her current position as Third Party Risk Manager. This trajectory highlights her adaptability and growth within the industry.