Zane Watts

It Service Management Manager @ Exeter Finance

About Zane Watts

Zane Watts is an IT Service Management Manager with extensive experience in technology and project management. He has held various roles in companies such as Exeter Finance and Santander Consumer USA Inc., demonstrating strong leadership and technical skills.

Work at Exeter Finance

Zane Watts currently holds the position of IT Service Management Manager at Exeter Finance, a role he has occupied since 2021. Prior to this, he served as the Director of Shared Services from 2017 to 2023. During his tenure, he contributed to the development and implementation of IT service management solutions, leveraging his expertise in ServiceNow. His experience at Exeter Finance spans a total of six years, during which he has demonstrated a solutions-oriented leadership style and effectively managed project-centered teams.

Previous Experience at Santander Consumer USA Inc.

Zane Watts worked at Santander Consumer USA Inc. for a total of seven years, from 2010 to 2017. He held the position of Distributed Systems Support Manager, where he was responsible for overseeing support operations. Prior to this role, he served as a Desktop Support Analyst from 2008 to 2010. His experience at Santander Consumer USA Inc. contributed to his technical proficiency and ability to manage complex IT environments.

Career at Carter & Burgess

Watts worked at Carter & Burgess for a total of six years, from 2001 to 2007. He began as a Support Manager, where he managed support operations for technology assets. He later transitioned to the role of Business Technology Assets and Project Manager from 2005 to 2007. His time at Carter & Burgess provided him with valuable experience in project management and technology asset oversight.

Education and Expertise

Zane Watts earned a Bachelor's degree in Information Systems from The University of Texas at Arlington, where he studied from 1993 to 1996. He also holds an Associate of Arts (A.A.) degree in Liberal Arts and Sciences/Liberal Studies from Tarrant County, which he completed from 1990 to 1993. His educational background supports his strong ability to translate corporate needs into viable technical activities, enhancing organizational efficiency.

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