Trisha Hsiao

Trisha Hsiao

Director Of Professional Services, Taiwan @ Exosite

About Trisha Hsiao

Trisha Hsiao serves as the Director of Professional Services in Taiwan for Google, where she has worked since 2019. She holds a Bachelor of Arts in English and an Associate degree from Wenzao Ursuline College of Languages, as well as a Master's degree from Simon Fraser University.

Work at Exosite

Trisha Hsiao has held multiple roles at Exosite, contributing to various aspects of the company's operations. She served as a User Experience Designer from 2012 to 2013, where she focused on enhancing user interactions with Exosite's products. Subsequently, she worked as a Software Product Manager from 2013 to 2014, overseeing product development and management. In 2014, she transitioned to the role of Principal Project Manager, where she managed significant projects until 2015. Since then, she has been the Director of Professional Services in Taiwan, a position she has held for nine years, focusing on customer collaboration and service delivery.

Education and Expertise

Trisha Hsiao has a solid educational background in languages and instructional design. She earned a Bachelor of Arts in English from Wenzao Ursuline College of Languages, where she studied from 2005 to 2007. Prior to that, she obtained an Associate's degree in English and Spanish from the same institution, completing her studies in 2005. Hsiao furthered her education at Simon Fraser University, where she achieved a Master's degree from 2009 to 2012. Her expertise lies in educational technology, particularly in improving human-machine interaction through systematic processes.

Background

Trisha Hsiao's professional journey includes diverse experiences in educational technology and project management. Before her tenure at Exosite, she worked as a Research Assistant at Wenzao Ursuline College of Languages from 2007 to 2009, where she contributed to academic research. At Simon Fraser University, she continued her research work from 2009 to 2012 while pursuing her Master's degree. This combination of research and practical experience has equipped her with a unique perspective on integrating instructional design with technology.

Current Role at Google

Since 2019, Trisha Hsiao has been working at Google as a Program Manager in Mountain View, California. In this role, she is responsible for overseeing and managing various programs, leveraging her extensive background in project management and user experience. Her work at Google allows her to apply her skills in a dynamic environment, focusing on innovative solutions and product development.

Specialization in IoT and Instructional Design

Trisha Hsiao specializes in integrating instructional design principles with Internet of Things (IoT) technologies. She utilizes the ADDIE process to collaborate with customers, ensuring that product development aligns with user needs and enhances interaction. Her focus on systematic processes allows her to improve the overall user experience in the IoT sector, making her contributions valuable in this rapidly evolving field.

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