Anantha Prasad S
About Anantha Prasad S
Anantha Prasad S is a Senior Process Associate at Expedia Group in Bengaluru, Karnataka, India, with a background in business development, travel advising, and customer service.
Title
Anantha Prasad S holds the position of Senior Process Associate at Expedia Group. His role involves managing complex customer inquiries and providing high-quality service to resolve issues promptly.
Current Role at Expedia Group
Anantha Prasad S began his tenure at Expedia Group in 2024 as a Senior Process Associate in Bengaluru, Karnataka, India. He is responsible for resolving complex customer inquiries, often collaborating with cross-functional teams to ensure comprehensive solutions. His deep understanding of Expedia's products and services enhances his ability to address and solve intricate customer issues effectively.
Previous Experience
Before joining Expedia Group, Anantha Prasad S held multiple roles in various companies. He worked as a Business Development Executive at ADVERK EDUCATION in Mangaluru, Karnataka, India, from 2023 to 2024. Prior to that, he served as a Travel Advisor at dnata from 2022 to 2023 in Bengaluru, Karnataka. He also had a stint as an Escalation Specialist at Zoomcar in 2022 and as a Subject Matter Expert at Bajaj Finserv in Mangaluru from 2020 to 2022.
Education
Anantha Prasad S attended St. Aloysius College in Mangalore-575003 in 1970.
Customer Advocacy
In his role at Expedia, Anantha Prasad S serves as a dedicated advocate for customers. His approach involves actively listening to customer concerns and providing personalized assistance to meet their expectations. By identifying recurring issues and trends, he delivers valuable feedback to management, aiding in process improvements and product enhancements.