Chee Fong Lai
About Chee Fong Lai
Chee Fong Lai is a Lodging Partner Associate III at Expedia Group in Kuala Lumpur, Malaysia, with a background in customer service and a Bachelor's degree in International Business from Multimedia University.
Title
Chee Fong Lai holds the position of Lodging Partner Associate III at Expedia Group.
Company
Chee Fong Lai is currently employed at Expedia Group as a Lodging Partner Associate III, based in Kuala Lumpur, Malaysia. Chee Fong Lai has been contributing to the company's operations since 2015.
Previous Experience
Prior to joining Expedia Group, Chee Fong Lai worked at Linde Engineering. The role at Linde Engineering was focused on customer service and spanned from 2013 to 2015, totaling 2 years. This experience helped develop a foundation in client relations and service delivery.
Education and Expertise
Chee Fong Lai studied International Business at Multimedia University, where a Bachelor's degree was achieved. Fluent in both Mandarin and Cantonese, Chee Fong Lai is able to communicate effectively with a diverse client base. This multilingual proficiency supports better customer interaction and service.
Skills and Competencies
Chee Fong Lai is known for strong problem-solving skills which facilitate the effective resolution of customer issues. Leveraging extensive experience in the internet industry, Chee Fong Lai utilizes technology to enhance customer service operations, ensuring efficient and responsive support.