Daniel Romero
About Daniel Romero
Daniel Romero is a Product Support Associate Manager at Expedia Group in Austin, Texas, with a background in computer systems networking and telecommunications.
Current Role at Expedia Group
Daniel Romero currently holds the position of Product Support Associate Manager at Expedia Group. He has been in this role since 2021, located in Austin, Texas, United States. In this capacity, Daniel is responsible for managing product support functions, ensuring efficient resolution of client and user issues, and facilitating communication between support teams and other departments within the organization.
Previous Experience at Expedia Group
Before his current role, Daniel Romero worked as a Product Support Specialist at Expedia Group from 2019 to 2021. During his time in this position, he gained extensive experience in handling customer inquiries, troubleshooting product-related issues, and providing technical support to enhance user experience and satisfaction.
Career at Trusource Labs
Daniel Romero had a diversified role at Trusource Labs, starting in 2016. Initially, he held the position of Operational Risk Supervisor - Nest Client and Order Management Supervisor - Nest Client for a year each. In 2018, he transitioned to the role of Subject Matter Expert - hint Client for 9 months before becoming a Supervisor - hint client until 2019. His responsibilities included managing operational risks, supervising order management, and offering expertise on specific client projects, contributing to the overall efficiency and client satisfaction.
Educational Background
Daniel Romero is an alumnus of ITT Technical Institute-Austin, where he studied Computer Systems Networking and Telecommunications. He earned an Associate's degree in this field, studying from 2006 to 2008. His education provided him with foundational knowledge and technical skills in computer networking and telecommunications, which have been instrumental in his professional career.