Fitzgerald Anukam
About Fitzgerald Anukam
Fitzgerald Anukam is a Senior Salesforce Administrator at Expedia Group in London, with extensive experience in IT service management and technical support.
Title
Fitzgerald Anukam is the Senior Salesforce Administrator at Expedia Group.
Current Role at Expedia Group
Fitzgerald Anukam has been serving as the Senior Salesforce Administrator at Expedia Group since 2020. He is based in London, England, and is responsible for managing and optimizing Salesforce platforms to improve customer relationship management and streamline business processes.
Previous Roles and Experience
Before his current role, Fitzgerald worked at Expedia Group as a Salesforce Administrator for 10 months from 2019 to 2020. He also worked at TP ICAP as Salesforce Administrator/Developer from 2017 to 2019. Earlier in his career, he held positions at The Drum - Modern Marketing and Media as a CRM Executive, and at Blancco Technology Group as a Junior Salesforce Administrator. His experience also includes roles at Provident Financial Group - Provident, Satsuma & glo as an IT Operations Delivery - Technical Analyst and Salesforce Administrator. Previously, he worked as a Service Desk Analyst at the same company and held a technical role at Zibeh Global Computer Institute.
Education and Expertise
Fitzgerald Anukam holds a Bachelor of Science (B.Sc.) degree in Computer Science from the University of Teesside, obtained between 2011 and 2014. He also achieved a Diploma in Computer Engineering from Zibeh Computers Institute, where he studied System, Networking, and LAN/WAN Management/Manager in 2007-2008. Prior to that, he completed his SSCE from St Peter's College, Nasarawa, Nigeria.
Technical and IT Skills
Fitzgerald Anukam has a strong background in IT service management and technical support. His extensive experience in different roles within the computer software industry has equipped him with a broad understanding of software systems beyond Salesforce. This comprehensive skill set enhances his ability to manage Salesforce platforms effectively and provides a solid foundation for optimizing IT services and operations.