Hyewon Helen Moon
About Hyewon Helen Moon
Hyewon Helen Moon is the Senior Manager of Global Customer Operations for Expedia.com in North East Asia, based in Seattle, Washington. She has extensive international experience in business development, IT consulting, and revenue optimization.
Current Role at Expedia
Hyewon Helen Moon is currently serving as the Senior Manager of Global Customer Operations for Expedia.com, focusing on the North East Asia region. She has been with Expedia since 2015, initially in a different role, and transitioned to her current position in 2018. In this capacity, she oversees customer operations strategies and processes specific to North East Asia, contributing to the company's regional objectives from the Seattle, Washington office.
Previous Roles at Expedia
Before her current role, Hyewon Helen Moon worked at Expedia as the Revenue Optimization and Operations Manager for Hotels.com in the Asia Pacific region from 2015 to 2018. Over these three years, she handled operational strategies and revenue management efforts designed to optimize performance across multiple markets in the Asia Pacific region.
Experience at Caceis
Hyewon Helen Moon held the position of Business Development and Market Data Specialist at Caceis in Paris, Île-de-France, France, from 2014 to 2015. During her 11-month tenure, she specialized in market data analysis and strategies for business growth, contributing significantly to the development projects of the company.
Career at LG CNS Co., Ltd.
From 2009 to 2011, Hyewon Helen Moon was a Consultant at LG CNS Co., Ltd. in Seoul, South Korea. In this role, she focused on IT and business consulting, providing valuable insights and recommendations that supported the company’s strategic initiatives and IT infrastructure developments.
Academic Background
Hyewon Helen Moon pursued her higher education at the University of Wisconsin - Madison, earning a Bachelor of Business Administration in Accounting from 1999 to 2004. Following this, she attended the Isenberg School of Management at UMass Amherst, where she completed a Master of Business Administration in Finance between 2005 and 2007. Her academic pursuits laid a foundation for her extensive career in business and IT operations.