Jason B
About Jason B
Jason B is an Expedia Tier 3 Lead and a Member Experience Associate at AAA Northern California, Nevada & Utah.
Current Role at AAA Northern California, Nevada & Utah
Jason B holds the position of Member Experience Associate at AAA Northern California, Nevada & Utah. He has been in this role since 2021. His work focuses on enhancing member experiences and providing support for various customer service initiatives. This role leverages his extensive background in customer service and problem-solving.
Position at Expedia Group
Since 2016, Jason B has been serving as a Tier 3 Lead for Expedia Group, located in Las Vegas, Nevada, United States. In this capacity, Jason handles complex customer service issues and solutions, ensuring that high-level support is provided. His responsibilities include overseeing escalated matters and developing procedures to streamline the resolution process.
Previous Experience at Cox Communications
Before his current positions, Jason B worked at Cox Communications as a Solutions Specialist from 2014 to 2015. During his tenure, he specialized in addressing customer needs and providing customized technological solutions. This role honed his skills in technical support and customer interactions, forming the foundation for his career in customer service and support.