Jenn Anderson
About Jenn Anderson
Jenn Anderson is the Director of Global Partner Operations at Expedia, Inc. and has extensive experience in procurement and customer support operations within the IT industry.
Director, Global Partner Operations at Expedia, Inc.
Jenn Anderson has been serving as the Director of Global Partner Operations at Expedia, Inc. since 2017. Based in the Greater Chicago Area, she is responsible for overseeing the company’s global partnerships and ensuring operational excellence. Her role demands strong leadership in managing extensive partnerships and operational processes.
Group Manager, Procurement Engagement at Microsoft
Jenn Anderson has held the role of Group Manager, Procurement Engagement at Microsoft starting in 2014, located in Redmond, WA. In this position, she is tasked with leading procurement engagement efforts, focusing on optimizing procurement processes and managing supplier relationships to ensure efficient and cost-effective procurement strategies.
Sr Director, Client Engagement at Stream Global Services
From 2013 to 2014, Jenn Anderson worked as the Senior Director of Client Engagement at Stream Global Services, where she was responsible for client engagement strategies. During her 11-month tenure, she led multiple initiatives aimed at enhancing client relationships and service delivery processes.
Group Manager, Xbox Service Delivery at Microsoft
Jenn Anderson previously held the position of Group Manager, Xbox Service Delivery at Microsoft from 2008 to 2013. Based in Issaquah, WA, she oversaw Xbox service delivery operations, focusing on improving the quality and efficiency of service support for the Xbox product line.
Education at University of Phoenix
Jenn Anderson studied at the University of Phoenix from 2004 to 2006. Her education provided foundational knowledge and skills that have supported her extensive career in procurement and customer support operations within the IT industry.
Expertise in Procurement and Customer Support Operations
With a strong background in IT industry, Jenn Anderson has extensive experience leading procurement and customer support operations. She is skilled in vendor management and negotiation, contract review, and cross-cultural communication. Her expertise includes product launch planning, site implementation, and employee development.