Joachim Kaletta
About Joachim Kaletta
Joachim Kaletta is an Account Manager at Expedia Group, with a background in travel consultancy and corporate travel management.
Company
Joachim Kaletta currently works at Expedia Group as an Account Manager - Property Owners. He has been with Expedia Group since 2022, based in Sydney, New South Wales, Australia. His role focuses on managing relationships with property owners, ensuring their needs are met, and supporting them through various processes and systems provided by Expedia.
Previous Work Experience
Before joining Expedia Group, Joachim Kaletta worked at TripActions as a Travel by Netflix Travel Agent from 2021 to 2022 for 10 months in Sydney. Prior to that, he was with Egencia as a Corporate Travel Consultant from 2018 to 2021, offering travel solutions and support to corporate clients. Joachim also held a position at Flight Centre Travel Group, working as a Travel Consultant from 2017 to 2018 in Sydney.
Education and Expertise
Joachim Kaletta holds a Bachelor of Business in Hospitality & Tourism Management from Kaplan Business School Pty Limited. He also achieved an Advanced Diploma of Travel and Tourism from The Sydney Business & Travel Academy, and a Diploma of Travel & Tourism from Australian Pacific College. His educational background has provided a strong foundation in hospitality and tourism management, further supported by his practical experience in various travel and tourism roles.
Key Projects and Responsibilities
During his tenure at Egencia, Joachim Kaletta was a Change Champion for the global Egencia Osprey project. He played a crucial role in facilitating the implementation of Salesforce and provided upskilling and guidance to colleagues. Additionally, he assisted the Learning & Development team with onboarding new staff and training colleagues on new policies and product updates. Joachim also provided after-hours service to overseas markets, offering high-level support to corporate Core Plus clients. Furthermore, he made strategic recommendations to promote corporate contracts and preferred supplier options, enhancing client relations.