Linsey Torode
About Linsey Torode
Linsey Torode is the Senior Manager of Crisis Operations at Expedia Group, leading a global team and developing communication protocols.
Title
Linsey Torode is currently the Senior Manager of Crisis Operations at Expedia Group. She has been in this role since 2019. Prior to this position, she held various roles at Expedia Group, including Crisis Operations Manager and Crisis Operations Specialist.
Company
Expedia Group is the organization where Linsey Torode has built a significant part of her professional career. She has been with Expedia Group since 2013, progressing from a Crisis Operations Specialist to her current role as Senior Manager of Crisis Operations.
Professional Experience at Expedia Group
Linsey Torode joined Expedia Group in 2013 as a Crisis Operations Specialist in London, United Kingdom. She was promoted to Crisis Operations Manager in 2017, holding that position for two years. In 2019, she advanced to the role of Senior Manager of Crisis Operations. In this role, she leads a global team of Crisis Operations Specialists located in the United States, India, and the Czech Republic. She is responsible for developing communication protocols for internal stakeholders, customers, and agents, as well as facilitating crisis coordination calls and delivering table-top exercises to test operational plans.
Professional Experience at Kent County Council
Before joining Expedia Group, Linsey Torode worked at Kent County Council in Maidstone, Kent. Her roles included Senior Emergency Planning and Business Continuity Officer from 2011 to 2013, Emergency Planning and Business Support Officer from 2010 to 2011, and Extended Services Communication Project Officer from 2005 to 2010. During her tenure, she gained substantial experience in emergency planning and business continuity.
Education and Expertise
Linsey Torode pursued her higher education at Kingston University, where she achieved a 2:1 (BA HONS) in English Literature with the History of Ideas, graduating in 2003. Prior to that, she completed her schooling at Gravesend Grammar School for Girls, where she studied from 1993 to 2000.