Luca Vannini
About Luca Vannini
Luca Vannini is the Customer Care Operations Sr. Manager for Italy, Spain, and France at Expedia, with extensive experience in customer care and operations management across various companies.
Current Role
Luca Vannini serves as the Customer Care Operations Sr. Manager for Italy, Spain, and France at Expedia. He has been in this role since 2014, overseeing customer care operations within these regions.
Previous Role at Expedia
Before his current role, Luca Vannini worked as the Customer Operations Service Delivery Manager for Italy and Spain at Expedia. He held this position starting in 2010, playing a crucial part in managing service delivery for these key markets.
Career with Alitalia
Luca Vannini's tenure at Alitalia Compagnia Aerea Italiana SpA included roles as Corporate Care Manager and Call Center Manager. From 2009 to 2010, he managed corporate care operations. Prior to that, from 2006 to 2009, he was responsible for managing the call center operations.
Early Career
Luca Vannini has held various managerial positions throughout his career. He was the Operation Manager at EasyCenter srl from 2005 to 2006, and a project manager at Eutelia from 2003 to 2005. Additionally, he served as Operation Manager at edisontel from 2001 to 2003 and as Teleselling Account Manager at Diners Club d'Italia from 2000 to 2001.
Education Background
Luca Vannini studied Economics and Business Management at Sapienza Università di Roma. He also completed a course at Liceo Scientifico Innocenzo XII and attended an English course at Swansea University College.