Mark Galvin
About Mark Galvin
Mark Galvin is the Senior Director of Operational Excellence at Expedia, Inc., with a diverse background in operations and engineering roles across multiple industries.
Company
Mark Galvin currently works at Expedia, Inc. in Seattle, Washington, United States. He holds multiple senior roles within the company, emphasizing operational excellence and support services.
Title
Mark Galvin serves as the Senior Director of Operational Excellence and Senior Director of Operations Support at Expedia, Inc. He has been with the company in these capacities for several years.
Work History
Mark Galvin's career spans multiple roles and industries. He served as Director of Support Services and Process Improvement at Expedia from 2014 to 2015. Previously, he was the Head of Customer Experience at eBay from 2008 to 2014. He also worked as Manufacturing Manager at Cadbury Plc from 2002 to 2008 and Operations Manager at Mars from 1997 to 2002. Other roles include Senior Process Engineer at Viasystems, Technical Plant Manager at Ici Acrylics, and Process Engineer positions at Merck and Ici.
Education and Expertise
Mark Galvin holds a Master of Business Administration from University College Dublin, completed from 2005 to 2007. He also earned a Master's degree in Chemical Engineering from Queen's University Belfast, where he studied from 1988 to 1992.
Background
Mark Galvin has a robust background in process engineering and operational management. His extensive experience across various sectors, including manufacturing, customer experience, and operations, provides a substantial foundation for his roles at Expedia, Inc.