Miroslav Babka
About Miroslav Babka
Miroslav Babka is a Voice Network Operations specialist at Expedia, Inc. in Prague, Czech Republic, with extensive experience in IT and telecommunications.
Current Position at Expedia, Inc.
Miroslav Babka has been working at Expedia, Inc. since 2015 in the role of Voice Network Operations. In this capacity, he operates out of Prague, Czech Republic. His responsibilities include developing and implementing voice applications, and specializing in the automation of provisioning processes. His role demands proficiency in technologies such as Avaya, Twilio, and Zoom, as well as expertise in reporting and database management within voice network operations.
Previous Role at ING Bank Česká republika
From 2013 to 2015, Miroslav Babka worked at ING Bank Česká republika as part of the IT/Telco Operations team. During his two-year tenure in Prague, he was responsible for overseeing IT and telecommunication operations, which required a strong technical acumen and the ability to manage complex systems.
APS Consultant at Avaya
Between 2006 and 2013, Miroslav Babka served as an APS Consultant for the EMEA Self Service team at Avaya. Over his seven-year career at Avaya in Prague, he focused extensively on Interactive Voice Response systems. His work included utilizing the Avaya Experience Portal and Orchestration Designer, aiding in the development and maintenance of advanced voice applications.
Technical Lead / Project Manager at CTI Software
Miroslav Babka held the position of Technical Lead / Project Manager at CTI Software from 2001 to 2006. Over these five years in Prague, he managed technical projects and led a team responsible for the development and implementation of technical solutions across various platforms.
Educational Background at Czech Technical University in Prague
Miroslav Babka earned his Master’s Degree in Engineering from the Czech Technical University in Prague. He studied at the university from 1982 to 1987, building a robust foundational knowledge that has underpinned his successful career in technical and voice network operations.