Montserrat Alba
About Montserrat Alba
Montserrat Alba is an Account Manager at Expedia Group with extensive experience in the travel and hospitality industry, specializing in revenue analysis and program development.
Company
Currently, Montserrat Alba works at Expedia Group as an Account Manager - EPS in Miami, Florida. She began this role in 2021. Previously, she held the position of Associate Market Manager at the same company from 2014 to 2021.
Previous Title
Prior to her current role, Montserrat Alba worked at LivingSocial as an Escapes Account Executive for the Caribbean and South Florida region for eight months in 2014. She also spent two years at Booking.com as a Revenue Manager for the Philadelphia Metro area from 2012 to 2014 and worked as a Sales Coordinator from 2011 to 2012.
Education and Expertise
Montserrat Alba completed her Bachelor of Arts (B.A.) in Communication and Media Studies at Florida Atlantic University from 2004 to 2008. She has developed expertise in both online travel agency (OTA) and hotel management, focusing on revenue analysis and program development. Her skills include strategic thinking, analytic skills, and a creative sensibility in advertising, sales optimization, and public relations.
Career Background
Montserrat Alba has over a decade of experience in various roles within the travel and hospitality industry. Before joining Expedia Group, she served as Regional Director for Digital Hostel LLC from 2008 to 2011. She has a proven track record of training over 50 hotel staff members, including General Managers and Operations teams, and has successfully opened three properties in New York City with an average occupancy rate of 90%.
Achievements
Throughout her career, Montserrat Alba has secured exponential year-over-year revenue growth for a variety of properties, ranging from small B&Bs to luxury resorts. She is recognized for her innovative approaches to aligning brand objectives and enhancing business operations. Her leadership style emphasizes results-oriented management, influencing team members to achieve and exceed their goals. She effectively manages time and workload to meet deadlines and maintain quality standards.