Philip Cox
About Philip Cox
Philip Cox is the Director of Customer Insight & Proposition at Hotels.com, part of Expedia Group. He studied History at The University of Manchester, earning both a Bachelor's and a Master's degree.
Professional Title at Expedia Group
Philip Cox holds the position of Director, Customer Insight & Proposition at Hotels.com, a part of Expedia Group. His role involves overseeing customer insights and developing propositions that align with customer needs and market trends. His work focuses on leveraging data-driven insights to enhance customer experiences.
Current Role at Expedia Group
Philip Cox has been working at Expedia Group since 2021. Based in London, England, he directs Customer Insight & Proposition for Hotels.com. His responsibilities include analyzing customer data, identifying trends, and creating strategies to improve the customer journey and satisfaction.
Educational Background
Philip Cox attended The University of Manchester, where he pursued a Bachelor of Arts in History from 2000 to 2003. He continued his studies at the same institution, earning a Master of Arts in History from 2004 to 2005. His academic background in history provides him with a solid foundation in research and analysis.