Sam Tsao
About Sam Tsao
Sam Tsao is a Senior Software Development Manager at Expedia Group with extensive experience in IT operations and management roles at various companies, including Microsoft and Blackstone & Cullen.
Company
Sam Tsao is currently employed at Expedia Group, based in Seattle, Washington, United States. He has been working there since 2013, holding the position of Senior Software Development Manager.
Title
Sam Tsao works as a Senior Software Development Manager at Expedia Group. His role involves overseeing software development projects and managing a team of developers to ensure project success.
Education and Expertise
Sam Tsao graduated from Central Washington University with a Bachelor of Science in Business Administration. This educational background has provided him with the foundational knowledge necessary for effective management and operational roles in the tech industry.
Career Background
Sam Tsao has a diverse career history across several prestigious companies. He has vast experience in IT and operations management, having worked at Microsoft in Redmond, WA, as Senior Operations Manager for 11 years, and as Senior Team Manager for 2 years in Shanghai, China. He also served as Senior IT Operations Manager at Blackstone & Cullen for a year and as a Database Administrator at BEST Consulting for a year. Earlier in his career, he worked as an Oracle Database Administrator at Advanced Technology Laboratories for 4 years.
Professional Achievements
Sam Tsao has achieved several notable professional milestones. He expanded the Oracle System Administration team to provide 24x5 support using a follow-the-sun model. As a liaison between auditors, EG SOX Compliance, and IT and business teams, he ensured full compliance. Sam also developed a ticketing process to manage and track SOX controls compliance and SOX audit reviews, and implemented a process to auto-create support tickets, assignments, and a tracking dashboard for SOX review activities.