Sangeeta Joshipal
About Sangeeta Joshipal
Sangeeta Joshipal is a Travel Service Manager Premium (Manager II) at Expedia Group with extensive experience in operations and service delivery across various companies in India.
Company
Sangeeta Joshipal is currently employed at Expedia Group as Travel Service Manager Premium (Manager II) in Gurugram, Haryana, India.
Professional Title
Sangeeta Joshipal holds the title of Travel Service Manager Premium (Manager II) at Expedia Group, starting her tenure there in 2023.
Education and Expertise
Sangeeta Joshipal studied Sociology and Political Science at the University of Lucknow where she earned a Bachelor's degree from 1996 to 1999. Additionally, she studied at St. Dominic Savio College for her Intermediate education from 1994 to 1996 and completed her High School at Springdale from 1992 to 1994. Earlier, she attained her Junior School education at St. Fidelis Inter College from 1982 to 1989.
Career Background
Sangeeta Joshipal has an extensive career in operational and managerial roles across various companies. From 2022 to 2023, she served as Head of Operations at Webhelp in Gurugram. Prior to that, she was a Delivery Leader at Concentrix from 2020 to 2022 and a Senior Service Delivery Manager at IGT Solutions from 2015 to 2020. Other notable positions include her roles as Manager at Sun Group from 2013 to 2015 and Service Delivery Manager at John Keells BPO Solutions from 2009 to 2013. She also has experience in operational management with roles at Sahara Group, GENPACT LLC, and IBM Daksh in earlier years, coupled with her early career role as Sr. Travel Executive at SITA World Travel from 1997 to 2002.
Operational Achievements
Throughout her career, Sangeeta Joshipal has successfully implemented a Green Belt (GB) Project specifically focused on sales enhancement. She has received multiple customer and client appreciations and testimonials for her initiatives aimed at process improvements. She has a proven record of developing and implementing operational processes and controls, which enhance productivity, quality, and people's skills. Her rich exposure to both Indian and US clients allows her to effectively address diverse customer needs.