Chad Nelson
About Chad Nelson
Chad Nelson is a Senior Helpdesk Specialist at Expedient, where he has worked since 2019. He has a background in information technology, with previous roles at the Air and Waste Management Association, PNC, and Expedient.
Work at Expedient
Chad Nelson has been employed at Expedient since 2019, serving as a Senior Helpdesk Specialist. In this role, he is responsible for providing technical support and assistance to clients, ensuring efficient resolution of issues. His experience at Expedient builds on his previous tenure with the company as a Network Operations Center Analyst from 2009 to 2010. His current position reflects his commitment to enhancing customer service and technical support within the organization.
Previous Experience in IT Support
Before joining Expedient, Chad Nelson worked at PNC as a Technical Platform Specialist II from 2015 to 2019. In this capacity, he contributed to the management and support of technical platforms, enhancing operational efficiency. Prior to that, he served as a Systems Specialist at the Air and Waste Management Association from 2010 to 2015, where he focused on systems management and support, further developing his technical expertise.
Education and Expertise
Chad Nelson earned a Bachelor's degree in Information Technology from California University of Pennsylvania, completing his studies from 2000 to 2004. This educational background provided him with foundational knowledge and skills in IT, which he has applied throughout his career in various technical roles. His academic training supports his ability to address complex technical challenges effectively.
Career Timeline
Chad Nelson's career in the information technology field spans over a decade. He began his professional journey as a Network Operations Center Analyst at Expedient in 2009, where he worked for eight months. He then transitioned to the Air and Waste Management Association as a Systems Specialist from 2010 to 2015. Following that, he joined PNC as a Technical Platform Specialist II from 2015 to 2019 before returning to Expedient as a Senior Helpdesk Specialist.