Mitchell Wilson
About Mitchell Wilson
Mitchell Wilson is a Client Care Manager at Expedient, where he has worked since 2020. He has over eight years of experience in various roles within the company and holds a degree in Healthcare Information Systems Management from Franklin University.
Current Role as Client Care Manager
Mitchell Wilson currently serves as the Client Care Manager at Expedient, a position he has held since 2020. In this role, he is responsible for overseeing client interactions and ensuring high levels of customer satisfaction. His work involves managing client inquiries and coordinating with various teams to address client needs effectively. This position is based in Dublin, Ohio.
Work at Expedient
Mitchell Wilson has a significant history with Expedient, having worked in various capacities from 2012 to the present. He began as a Tier One Analyst in the Operations Support Center (OSC) from 2012 to 2015, where he provided technical support and troubleshooting. He then served as a Shift Lead in the OSC from 2015 to 2017, overseeing team operations. Following this, he worked as a Client Care Specialist from 2017 to 2020, focusing on client support and service delivery.
Education and Expertise
Mitchell Wilson studied at Franklin University, where he completed a Bachelor of Science degree in Healthcare Information Systems Management from 2009 to 2012. He achieved a 4.0 GPA during his studies, demonstrating a strong understanding of healthcare information systems. This educational background supports his current role in client care management, where he applies his knowledge of healthcare technology and systems.
Background
Mitchell Wilson has a professional background rooted in healthcare information systems and client support. His career began with his education at Franklin University, where he focused on healthcare information systems management. His progression through various roles at Expedient reflects his commitment to client care and operational support within the technology sector.