Patrick Bixel
About Patrick Bixel
Patrick Bixel serves as the Senior Manager of the Operations Support Center at Expedient in Pittsburgh, Pennsylvania, where he has worked since 2020. With a robust background in management and operations, he has held various leadership roles across multiple organizations, including TierPoint and SunGard Availability Services.
Work at Expedient
Patrick Bixel has been serving as the Senior Manager of the Operations Support Center at Expedient since 2020. In this role, he oversees operations and ensures that the support center meets organizational objectives. Prior to this position, he worked as the Quality Assurance Leader at Expedient for eight months in 2019. His tenure at Expedient has contributed to the company's operational efficiency and client service excellence.
Previous Experience at TierPoint
Before joining Expedient, Patrick Bixel held the position of Vice President of Client Services at TierPoint from 2015 to 2018. In this role, he was responsible for managing client relationships and ensuring service delivery met client expectations. He also served as Director of Datacenter Engineering and Services at TierPoint from 2013 to 2015, where he focused on engineering and operational services within the datacenter environment.
Background in Managed Services
Patrick Bixel has a significant background in managed services, having worked at SunGard Availability Services in various roles. He served as Regional Director of Managed Services Datacenter Operations from 2009 to 2012 and as Regional Manager of Operations from 2005 to 2009. His experience in these roles involved overseeing operations and ensuring service quality across multiple datacenters.
Military Service
Patrick Bixel served in the US Army as an Infantry Officer, holding the rank of Captain in the 10th Mountain Division from 1993 to 1998. His military experience provided him with leadership skills and a strong foundation in discipline and strategic planning, which he has applied throughout his civilian career.
Education and Expertise
Patrick Bixel earned a Bachelor of Science degree in Accounting from West Virginia University, where he studied from 1989 to 1993. His educational background, combined with extensive experience in management, capital expenditure (CapEx), and operating expenditure (OpEx) management, equips him with a comprehensive understanding of financial and operational aspects of business.