Sotthea Hem

Operations Support Center Supervisor @ Expedient

About Sotthea Hem

Sotthea Hem serves as the Operations Support Center Supervisor at Expedient, a position she has held since 2012. With a background in IT services and support, she has worked in various roles across several organizations, including Babson College and Boston Children's Museum.

Work at Expedient

Sotthea Hem has been employed at Expedient since 2012, currently holding the position of Operations Support Center Supervisor. In this role, she oversees operations within the support center, contributing to the efficiency and effectiveness of the organization's services. Prior to her current position, she served as an Operations Support Analyst at Expedient from 2011 to 2012, where she gained valuable experience in operational support.

Education and Expertise

Sotthea Hem earned her Bachelor's Degree from Babson College, completing her studies from 2002 to 2007. Her education provided her with a strong foundation in business and technology, which she has applied throughout her career in various technical and operational roles.

Background

Sotthea Hem has a diverse professional background, beginning her career as a Research Apprentice at Harvard University in 1999. She then worked as a Web Page Assistant at Boston Children's Museum and held several positions at Babson College, including IT Services Specialist and Student Technical Developer. Additionally, she served as Help Desk Manager at Ounceit LLC from 2009 to 2012.

Previous Work Experience

Before joining Expedient, Sotthea Hem accumulated significant experience in the IT field. She worked at Babson College as an IT Services Specialist from 2007 to 2009 and as a Student Technical Developer from 2003 to 2007. Her role as Help Desk Manager at Ounceit LLC from 2009 to 2012 further enhanced her operational skills. She also completed an internship at Fleet Bank in 2000.

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