Tammy Wiggins
About Tammy Wiggins
Tammy Wiggins is a Service Delivery Project Manager at Expedient, where she has worked since 2017 in the Greater Pittsburgh Area. She has extensive experience in project management, team leadership, and client communication, supported by her background in sales and technical support.
Work at Expedient
Tammy Wiggins has been serving as a Service Delivery Project Manager at Expedient since 2017. In this role, she manages a portfolio of over 40 complex projects simultaneously, coordinating efforts across five dedicated engineers and various cross-functional teams. She leads the largest 'Complex Team' installations, which involve multiple data centers and client sites, utilizing technologies such as Enterprise Cloud, physical colocation, and high-volume data migrations. Her responsibilities include championing the adoption of SCRUM disciplines within her team, where she serves as both scrum master and product owner.
Previous Experience
Before joining Expedient, Tammy Wiggins held several positions that contributed to her expertise in project management and client relations. She worked at Brenneman Printing, Inc. as an Account Representative and in Inside/Outside Sales from 2002 to 2006. Prior to that, she served as a Customer Service Representative at the same company from 1999 to 2002. Additionally, she was employed at Electronics for Imaging as a Technical Support Analyst from 2006 to 2011, where she developed her technical support skills.
Education and Certifications
Tammy Wiggins holds a Bachelor of Science degree from Pennsylvania College of Technology. She has also completed training at Dale Carnegie Training in 2018, which lasted for two months. Furthermore, she achieved the Certified Printing Service Specialist Certification through the Society for Service Professionals of the Printing Industry, enhancing her qualifications in the printing sector.
Professional Skills and Approach
Tammy Wiggins is known for her ability to establish rapport with teams and promote accountability, especially in challenging workplace situations. She employs creative problem-solving and solutions-focused strategies to manage tight deadlines and navigate contentious client interactions. Her professional philosophy emphasizes perseverance, integrity, and progress over perfection, which she applies in both her work and personal life.
Personal Interests
Tammy Wiggins bridges her professional and personal experiences to enhance client communication and team collaboration. One of her personal interests includes off-road motorcycling, which she integrates into her approach to teamwork and client relations, fostering a unique perspective in her professional interactions.