Ben Fitzpatrick
About Ben Fitzpatrick
Ben Fitzpatrick serves as the Head of Customer Success for APAC at Expensify, where he has worked since 2018. He has a background in finance and management, with previous roles at CONTACT CENTRES AUSTRALIA, Apple, and Commonwealth Bank.
Work at Expensify
Ben Fitzpatrick has been with Expensify since 2018, currently serving as the Head of Customer Success for the APAC region. In this role, he coordinates with both local and global leadership teams to define and execute the Customer Success strategy. His efforts contribute to Expensify's growth in the APAC market, focusing on enhancing customer experience and satisfaction.
Previous Experience
Prior to his current role at Expensify, Ben Fitzpatrick worked at CONTACT CENTRES AUSTRALIA as a Telesales Consultant for five months in 2011. He also held positions at Apple, where he served as a Technical Specialist from 2015 to 2017 and participated in the Professional Development Program from 2017 to 2018. Additionally, he interned at Commonwealth Bank for three months in 2015.
Education and Expertise
Ben Fitzpatrick studied at the University of Sydney, where he earned a Bachelor of Commerce and a Bachelor of Arts, with a focus on Finance, Management, and American Studies from 2011 to 2015. He also participated in study abroad programs at The University of Manchester and The University of Georgia in 2014, each lasting 11 months.
Background
Ben Fitzpatrick is based in the Greater Melbourne Area. His professional journey reflects a commitment to customer success and engagement, aligning with his passion for transformative products and positive human interaction. His diverse experiences across various industries contribute to his expertise in customer relations.