Lauren Reid
About Lauren Reid
Lauren Reid is a Director at Expensify, where she has worked since 2016. She has held various roles in organizations such as the UK Department of Health, Change.org, and Regent's University London.
Current Role at Expensify
Lauren Reid serves as a Director at Expensify, a position she has held since 2022. In addition to her directorial responsibilities, she has been a Senior Leader in Customer Success at the company since 2016. Her role involves overseeing customer engagement and ensuring satisfaction with Expensify's services. Based in London, she contributes to the company's mission of simplifying expense management for businesses.
Previous Experience in Higher Education
Before joining Expensify, Lauren Reid worked at Regent's University London as the Short Courses Coordinator from 2013 to 2014. In this role, she was responsible for managing short course offerings and liaising with students and faculty. This experience allowed her to develop skills in program coordination and customer service within an educational setting.
Experience in Government and Non-Profit Sectors
Lauren Reid has a background in the public and non-profit sectors. She worked at the UK Department of Health as an Executive Assistant from 2009 to 2011 and as a Correspondence Officer from 2008 to 2009. Additionally, she held positions at Change.org, first as an Operations Coordinator from 2014 to 2015 and then as a Senior Operations Coordinator from 2015 to 2016. These roles involved administrative support and operational management.
Educational Background
Lauren Reid studied at the University of Cape Town, where she earned a Bachelor of Arts with Honors in Art History and Gender Studies from 2004 to 2007. This academic background provided her with a foundation in critical thinking and analysis, which she applies in her professional roles.
Career Progression Overview
Lauren Reid's career spans various roles across different sectors, showcasing her adaptability and expertise. Starting as a Correspondence Officer at the UK Department of Health, she progressed to executive support roles and later transitioned to operational management at Change.org. Her journey reflects a commitment to enhancing customer experiences and operational efficiency.