Ted Harris
About Ted Harris
Ted Harris is a Customer Experience professional with extensive experience in user surveying, data analysis, and software engineering, currently working at Expensify in London. He has a background in tech journalism and holds degrees in International Relations and International Politics from Aberystwyth University.
Work at Expensify
Ted Harris has been working at Expensify since 2017 in the Customer Experience department. In this role, he supports both large and small customers in the EMEA region as a Success Coach. His responsibilities include user surveying, data analysis, and software engineering, which he has rapidly gained experience in during his tenure. Ted's focus on customer satisfaction and technical support has contributed to the overall success of the company.
Previous Employment History
Prior to his current position at Expensify, Ted Harris held several roles in different organizations. He worked as a Fundraiser at Aberystwyth University for two months in 2013. He then joined RM Results as a Support Engineer for eight months in 2016, followed by a role as an Information Technology Service Management Consultant for eleven months until 2017. Additionally, he served as a Freelance Writer and Blogger for Engadget, Buzzfeed, and Medium from 2014 to 2017, while also working as a Team Leader and Barista at ULTRACOMIDA LIMITED for one year.
Education and Expertise
Ted Harris studied at Aberystwyth University, where he earned a Bachelor's Degree in International Relations and Affairs from 2010 to 2013. He continued his education at the same institution, achieving a Master's Degree in International Politics of the Internet from 2013 to 2015. His academic background has provided him with a strong foundation in political and technological issues, which he applies in his professional roles, particularly in tech journalism and customer experience.
Background and Interests
Ted Harris has a diverse background that includes a strong interest in technology and communication. He maintains a public PGP key for secure communications, reflecting his focus on information security. In his spare time, Ted enjoys reading, playing football, traveling, and listening to podcasts and audiobooks. His engagement in blogging and tech journalism showcases his commitment to sharing knowledge and insights in the field.