Alexandra Blackwell
About Alexandra Blackwell
Alexandra Blackwell is a CX Manager at Experient Group in Atlanta, Georgia, where she has worked since 2023. She specializes in customer-centric strategies and human-centered design, drawing on her extensive experience in customer experience transformation.
Current Role at Experient Group
Alexandra Blackwell serves as the CX Manager at Experient Group, a position she has held since 2023. Based in Atlanta, Georgia, she focuses on implementing customer-centric strategies to address both strategic and operational challenges faced by clients. Her role involves managing large-scale customer experience transformation projects, utilizing her expertise in human-centered design principles to enhance tailored customer experiences.
Previous Experience in Customer Experience Management
Before joining Experient Group, Alexandra Blackwell gained valuable experience in customer experience management through various roles. She worked at Deloitte as a Business Analyst from 2019 to 2022, followed by a position as a Consultant from 2022 to 2023. Additionally, she served as a Summer Scholar at Deloitte in 2019 and held a role as a Research Analyst at Teaming in 2020. These positions contributed to her extensive knowledge in managing customer experience projects.
Educational Background
Alexandra Blackwell completed her Bachelor of Science degree in Human Organizational Development with a Business Minor at Vanderbilt University from 2017 to 2020. Prior to that, she attended Culver Academies from 2012 to 2016, where she laid the foundation for her academic and professional pursuits. Her education has equipped her with the skills necessary to excel in customer experience management.
Experience at Deloitte
During her tenure at Deloitte, Alexandra Blackwell held multiple roles that enhanced her expertise in customer experience and consulting. She worked as a Summer Scholar in 2019 for two months, followed by a three-year stint as a Business Analyst from 2019 to 2022. Subsequently, she served as a Consultant for one year from 2022 to 2023. Her experiences at Deloitte contributed significantly to her professional development.
Early Career and Internships
Alexandra Blackwell began her professional journey with internships at prestigious firms. She worked as a Summer Analyst at Goldman Sachs in 2018 for two months in Dallas, Texas. This early experience, along with her role as a Research Analyst at Teaming in 2020, provided her with foundational skills in research and analysis, which she later applied in her customer experience roles.